Privacy Policy

Last updated: September 3, 2026

B5 Group ("we", "us", or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

Information we collect

Contact information you provide, such as your name, phone number, and email address, when you contact us, request service, or sign up for text messages.
Service information related to the work you request from us, such as your service address and job details.
Usage information collected automatically when you visit our website, such as pages viewed and general device information.

How we use your information

To provide, schedule, and follow up on our services.
To communicate with you, including by SMS text message where you have opted in.
To improve our website and customer experience.
To comply with legal obligations.

SMS text messaging

If you opt in to receive text messages from B5 Group, we will use your phone number to send you the categories of messages you selected on our opt-in form: non-promotional messages (such as appointment and service updates and follow-ups about your inquiries) and, with separate consent, promotional messages (such as special offers and announcements). Message frequency varies, up to 4 messages per month. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. You can also reach us at +1 903-501-2300.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories listed above exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

Sharing of information

We do not sell your personal information. We may share information with service providers who help us operate our business (for example, scheduling or invoicing software), and only as needed to provide our services or as required by law.

Cookies and tracking technologies

Our website may use cookies and similar tracking technologies to keep the site working properly, remember your preferences, and understand how visitors use our pages (for example, basic analytics such as pages viewed and time on site). Third-party tools embedded on our site, such as a chat widget, may set their own cookies subject to their providers' privacy policies. You can control or delete cookies through your browser settings; disabling cookies may affect some site features. We do not use cookies to collect information for third-party advertising.

Data retention and security

We keep personal information only as long as needed for the purposes described above and take reasonable measures to protect it from unauthorized access or disclosure.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us. To stop receiving text messages, reply STOP to any message.

Contact us

B5 Group
5526 W 13400 S 214 Herriman UT 84096
+1 903-501-2300
info@b5-group.humbleacquisitions.com